NPS provides foot & ankle orthotics, footwear & other related health foot products and services for men, women & children. All NPS practitioners are ABC-Certified clinicians.
NPS practitioners draw on 85 years of Pedorthic experience to help patients overcome their foot and ankle problems.
NPS has a fully functioning pedorthic fabrication lab on-site where we manufacture our custom products. This gives us the ability to offer fast turnaround with high accuracy.
1100 W. Washington Street
West Bend, WI 53095
Phone: (262) 720-3027
By Appointment Only
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Our staff is expertly trained in
shoe sizing, selection, and fitting,
and will help you to make the
right decision for a shoe that will
align with your treatment plan.
NPS provides custom
made/molded foot
and ankle braces prescribed
by your physician.
NPS provides both custom made/molded and off-the-shelf foot orthoses.
NPS carries a full line of over-the-counter foot care aids, socks, compression hosiery and other helpful products.
NPS does not work with 3rd party payers, but our consultation appointment is free and our products are affordable. Feel free to inquire of expected cost outside of the free foot consultation.
Contact us to schedule an appointment.
There are over 30 million people in the U.S. today living with diabetes. While many side effects are well-known, such as eye and kidney problems, others don’t receive nearly the attention they deserve. One of these is the negative impact diabetes can have on foot health.
There are over 30 million people in the U.S. today living with diabetes. While many side effects are well-known, such as eye and kidney problems, others don’t receive nearly the attention they deserve. One of these is the negative impact diabetes can have on foot health.
Properly fitting footwear – including accommodating shoe inserts – is one of the best things a person with diabetes can do to protect their feet and prevent these sorts of complications. In fact, because this is so important, in 1993 Medicare began covering shoes and inserts for people with diabetes in an effort to reduce ulcers and amputations. Medicare allows beneficiaries to receive one pair of shoes and three pairs of inserts each calendar year.
When joints hurt the cause is often arthritis. Arthritis is inflammation in a joint. It can be caused by old injuries, or it can be simply "wear-and-tear" arthritis. Some arthritic conditions are systemic like rheumatoid or psoriatic arthritis and the joint destruction can be significant.
Shoe with good support and extra cushioning in the soles are recommended for people with arthritis in their feet and ankles. Custom inserts (foot orthoses) can be quite effective to provide additional shock absorption and cushioning. Sometimes bracing is required if the arthritis is present in the hindfoot and/or ankle. In a nutshell, arthritic joints are painful when they move…if you can splint or support the joint to restrict motion, the pain is relieved.
One of the most common causes of heel pain is plantar fascitis.
The plantar fascia is a soft tissue structure that covers the bottom of your foot and maintains your arch shape. When it becomes inflamed, it is often painful where it attaches to the bottom of your heel bone. Classic symptoms include "start-up" pain in the heel where the first few steps out of bed in the morning or after sitting at rest for few hours. The pain typically subsides after several steps, but then by the end of the day, the nagging pain is back and hurts with every step. Often, people experiencing plantar fasciitis find it painful to walk barefoot on hard surfaces. It is thought that the condition is often linked to a tight Achilles tendon.
Generally a good arch support and stretching regimen is recommended to treat plantar fasciitis.
Over the years, NPS and our practitioners have helped thousands of athletes recover from foot injuries and prevent others. We have worked with everyone from professional NHL, MLB, NBA, PGA and NFL teams and athletes to elite college and high school athletes. Of course, a great many of our sports injury patients are recreational athletes and weekend warriors. We work closely with physicians, physical therapists and athletic trainers to develop and implement individual treatment plans for an individual athlete’s specific needs. Most commonly, pedorthic treatment consists of custom foot orthoses and custom bracing.
This broad category of painful foot conditions includes metatarsalgia, interdigital (Morton’s) neuroma, corns/calluses and sesamoiditis.
Most of these can be treated effectively with well-fitting shoes that provide cushion and shock absorption. Sometimes a shoe modification like a rocker sole is used to reduce pressure under the ball of the foot. Most commonly, custom foot orthoses are prescribed. The concept of the orthoses if to provide cushion and offloading for the affected area to relieve the pain. You may hear terms like "metatarsal pad", "metatarsal bar" and "offloading". These are all ways to redistribute pressure away from the ball of the foot to reduce pain and allow you to return to activity.
If you don’t yet have a prescription, we would still be happy to see you and perform an evaluation.
NPS does not work with 3rd party payers, patient payments are required in full at time of service. Generally, prescription products could be paid with a medical savings plan or similar. It is also possible for a patient to submit a claim to their insurance on their own if there is expected coverage.
In the case that a patient attempts to submit a claim to their insurance for these products it would be necessary to keep a copy of your prescription and you might also be required to attain other supporting documentation from your physician.
Over 200 doctors in southeastern Wisconsin have been referring their patients to NPS. For the past 50 years NPS has been filling prescriptions provided by the medical community for their patients. Over this time frame, NPS is by far the largest provider of pedorthic services in this market.
Our clinical personnel are experienced certified professionals who are trained in treating your foot and ankle condition. They have been certified by the American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC).
The comprehensive certification exam that our certified pedorthists pass covers knowledge in the following areas:

NPS was founded in 1972 in West Bend, WI as Dennis’ Shoe Repair by Dennis and Beth Janisse. The shoe repair business grew and eventually became two family shoe stores with an emphasis on proper shoe selection, fit and comfort.
Before long, Dennis’ Shoes had earned such a good reputation that physicians across southeastern Wisconsin were recommending the store to their patients with painful foot conditions. Before long, both Dennis and Beth completed the process to become Board Certified Pedorthists and began filling prescriptions for special footwear, shoe modifications and custom foot orthoses.
In the late 1980’s, at the request of their referring physicians, The Pedorthic Center (as it was then known) moved to Milwaukee to better serve their ever-growing patient base. Before long, a second office was opened in South Milwaukee. The name was changed again to National Pedorthic Services once satellite locations were opened in Houston, TX, Chicago, IL and and Rochester, NY. The operation grew to eventually include offices in Madison, Fond du Lac, Mequon, Pewaukee and Green Bay, WI; Muncie and Indianapolis, IN, and St. Louis, MO.
In the 1990’s, through a partnership with P.W. Minor, NPS was heavily involved in providing pre-certification Pedorthic education utilizing a state-of-the-art education facility and hands-on lab in the Milwaukee corporate headquarters. For most of that decade, roughly half of all newly certified pedorthists had received their training from NPS. For the last thirty years, NPS practitioners have been active in the pedorthic community providing post-certification pedorthic and orthotic education and speaking at conferences and symposia around the world. NPS is, and always will be, committed to helping the greater pedorthic community.
Also in the 90s, both of Dennis’ sons (Erick and Jeremy) joined the business, each working 20+ years alongside Dennis. Although they each branched out to explore opportunities outside patient care, they have both stayed in prominent roles within the Pedorthic industry.
Until 2020 NPS’ focus was and still is on professional care and personal attention in our Brookfield and Madison, WI offices. Helping people alleviate their foot pain and return to healthy, active, productive lives remains our top commitment.
In August 2020, Dennis Janisse went into private practice at his new location in West Bend.
In November 2023, Dennis’ son Jeremy rejoined the business after running the Dr Comfort’s Orthotic Fabrication Lab for the prior 7 years. NPS also moved to a larger facility adjacent to the previous location in West Bend, WI. These changes allow for more time and space for us to see patients daily and provides a much larger lab for on-site fabrication. This larger space, combined with the fact that there are no delays due to dealing with insurance, allows us to schedule patients quickly and turn their prescriptions around in a two-to-three-week timeframe.